Ku 99 Terms & Conditions — Know It, Understand It, Play Safe

These Terms & Conditions apply equally to all users of ku 99. By using the platform, you agree to fully comply with these terms. ku 99 reserves the right to amend these terms at any time.

• These Terms & Conditions are available in both English and Bengali. In the event of any conflict, the Bengali version shall take precedence.
• Ku 99 reserves the right to suspend or modify its services at any time without prior notice.
• Violation of any part of these Terms & Conditions may result in immediate account suspension.
• If any part of these Terms & Conditions is unclear, please contact our support team before completing your registration.

To open an account on ku 99, you must provide accurate and complete information. Registering with false or incomplete details will result in account termination, and any balance in that account may be forfeited.

• Only one account is permitted per person, household, or device.
• The name and mobile number used during registration must match your payment account details.
• You are responsible for keeping your account login credentials (password) confidential.
• Allowing anyone else to use your account is strictly prohibited.
• If you notice any suspicious activity, contact ku 99 Support immediately.

Ku 99 strictly prohibits anyone under the age of 18 from registering or participating in gaming. This is one of the most important provisions in these Terms & Conditions.

• Minimum age is 18 — no exceptions.
• Providing false information about your age will result in permanent account closure.
• Ku 99 may request a national ID card for age verification at any time.
• Operating an account on behalf of a minor is strictly prohibited.

All popular mobile banking methods in Bangladesh are available for deposits on ku 99. The following rules apply to every deposit.

• Minimum deposit amount is ৳500.
• Maximum single deposit amount is ৳50,000 (higher amounts may be allowed with special approval).
• Always use the correct reference number when making a deposit — an incorrect reference may cause delays.
• Deposits must be made from a payment account registered in your own name.
• Deposits made through third parties will not be accepted and are non-refundable.
• If you experience any technical issues, please contact support immediately.

Withdrawing funds from ku 99 is fast and straightforward. That said, certain rules apply to prevent fraud and protect the interests of all players.

• Minimum withdrawal amount is ৳500.
• Withdrawals can only be made to the same payment method used for the deposit.
• KYC verification must be completed before your first withdrawal.
• Withdrawals are typically processed within 30 minutes to a maximum of 24 hours.
• Ku 99 reserves the right to place a withdrawal on hold in cases of suspicious activity.
• The maximum daily withdrawal limit is ৳1,00,000 (separate limits apply for VIP members).

Ku 99 bonuses and promotions are open to all members. However, each offer comes with specific terms that must be followed. This section of the Terms & Conditions is especially important for anyone using bonuses.

• The welcome bonus is available to new members only and can be claimed once.
• Rollover requirements vary by offer and are stated individually — typically ranging from 5x to 20x.
• Bonus funds must be wagered on eligible games — not all games may qualify.
• Multiple bonuses cannot be active at the same time (unless otherwise stated).
• Bonus abuse — such as claiming bonuses through multiple accounts — is strictly prohibited.
• Ku 99 reserves the right to modify or cancel any bonus offer without prior notice.
• The maximum winning cap for free spins is set individually for each offer.

All games on ku 99 operate on Provably Fair technology. Every game outcome is determined by a Random Number Generator (RNG) and is never predetermined.

• Any technical issue during gameplay may result in the cancellation of that round's outcome.
• Exploiting software bugs or glitches in any game is strictly prohibited.
• Bets cannot be changed once placed — a confirmed bet is final and binding.
• In live games, the dealer's decision is final.
• If your internet connection drops during a game, the result will be saved on the server.

Certain activities are strictly prohibited on ku 99. Anyone found engaging in such conduct will have their account closed, and legal action may be taken if necessary. Compliance with the Terms & Conditions is mandatory for all users.

• Creating multiple accounts or using another person's account.
• Abusing bonuses or claiming offers under multiple identities.
• Depositing funds from money laundering or illegal sources.
• Using hacking, bots, automated software, or any form of technical manipulation.
• Attempting to manipulate or influence game outcomes.
• Collusion or coordinating with other players to gain an unfair advantage.
• Impersonating ku 99 staff to deceive other members.

Ku 99 may close or suspend any account for the following reasons.

• In cases of Terms & Conditions violations.
• Failure to complete KYC verification or providing false information.
• In cases of suspicious financial activity.
• Upon the user's own request (self-exclusion).
• Due to prolonged inactivity (6 months or more).

If an account is closed, the decision to return any verified balance rests solely at ku 99's discretion.

Ku 99 is committed to delivering the highest standard of service in gaming. However, there are limitations to our liability in certain situations, which are clearly outlined in these Terms & Conditions.

• Ku 99 is not responsible for any losses caused by internet disconnection.
• Ku 99 is not responsible for delays caused by third-party payment systems.
• Any losses resulting from sharing your account login credentials with others are solely the responsibility of the member concerned.
• Ku 99's maximum liability shall be limited to refunding the amount of the transaction in question.

Protecting your personal information is a top priority for us. ku 99 will never sell your personal data to third parties. However, your information may be shared in the following circumstances.

• In cases of legal investigation or government directive.
• With the relevant payment gateway for payment processing.
• With security agencies for fraud prevention.

For more details, visit our Privacy Policy Read the page.

Ku 99 may update these Terms & Conditions at any time. Registered members will be notified of major changes via SMS or email.

• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and request a withdrawal of your balance.
• The date of the latest update is always displayed at the top of this page.