Ku 99 Privacy Policy — Your Data, Our Responsibility

Ku 99 only collects information that is strictly necessary to provide our services. We gather two types of data — information you provide directly, and data collected automatically.

Information you provide:

• At registration: name, mobile number, date of birth, and preferred password.
• For KYC verification: national ID or passport details.
• At the time of payment: mobile banking number (bKash, Nagad, Rocket).
• When contacting support: your messages and complaint details.

Automatically Collected Information:

• Device information: operating system, browser type, screen resolution.
• Log data: login time, IP address, session duration.
• Gaming activity: betting history, wins and losses.
• Cookies & tracking: site usage patterns and preferences.

Ku 99 uses collected data solely for its intended purposes. We never misuse your information under our privacy policy.

• For account creation, verification, and management.
• To process financial transactions, including deposits and withdrawals.
• To deliver gaming services and personalized experiences.
• To inform you about bonuses, promotions, and offers (only with your consent).
• To detect fraud and ensure platform security.
• To meet legal obligations and fulfill regulatory requirements.
• For improving service quality and resolving technical issues.

Ku 99 stores your information on secure, encrypted servers that are monitored around the clock and backed up on a regular basis.

Ku 99 uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Login sessions and security tokens — these cannot be disabled.
• Functional Cookies: Remembers language preferences and game settings.
• Analytics Cookies: To understand how the site is used — activated only with your consent.

You can disable non-essential cookies through your browser settings. However, some features of the site may not function properly as a result.

Ku 99 never sells your personal information to third parties. However, data may be shared in the limited circumstances listed below, all of which are covered under this Privacy Policy.

• Payment Processors: Necessary information is shared with bKash, Nagad, or Rocket to process your transactions.
• Security Partners: With specialist security firms for fraud detection.
• Legal Obligation: We are required by law to disclose information upon receipt of a government directive or court order.
• Business Transfer: In the event that ku 99 is transferred to another entity, your data will be handed over with full privacy protections in place.

Ku 99 strictly does not collect or store any information from anyone under the age of 18. In accordance with this Privacy Policy, minors are not permitted to use this platform.

• Age is verified at the time of registration.
• If we discover that any data from a minor has been collected inadvertently, it will be deleted immediately.
• Any account registered under a minor's name will be permanently closed.

Under ku 99's Privacy Policy, you have several rights over your own personal data. We are committed to respecting these rights at all times.

To exercise these rights support@ku99.plusEmail us at. We typically respond within 7 business days.

Ku 99 uses industry-leading security practices to protect your data. Our security framework is multi-layered and continuously updated.

• 256-bit AES encryption — applied to all stored data.
• TLS 1.3 protocol — applied during data transmission.
• Two-factor authentication (2FA) — for account access.
• 24/7 cybersecurity monitoring.
• Regular penetration testing and vulnerability assessments.
• Restricted staff access — only team members who need the data to perform their duties can access it.

Ku 99 does not retain your data for longer than necessary. Our data retention policy is outlined below.

Ku 99 may update this Privacy Policy as needed. Depending on the nature and significance of the changes, we will notify you through the methods described below.

• Minor changes: The "Last Updated" date at the top of the page will be revised.
• Major changes: Registered members will be notified via SMS or in-platform notification.
• Major changes: Re-consent may be required.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy, please don't hesitate to reach out. Our dedicated privacy team is always on hand to help.